Upgrading or downgrading your Seedbox or Storage Box is easy, and we do the heavy lifting for you.
Only need more disk, traffic, RAM or CPU?
You may not need a new plan at all. Most plans let you add extra disk, extra traffic or extra RAM to the service you already have, without ordering a new service and with no data move. Open your seedbox control panel and follow the Upgrade Options link under “Need more disk space, traffic, or RAM?”. It takes you to the add-on page for that service in the client area: pick the add-on and pay the invoice. If you don’t see that link, open a ticket and we’ll send you the add-on link for your service.
Most plans also offer performance add-ons: extra CPU threads, CPU priority and disk IO priority. You add and remove them the same way.
An add-on is billed together with your service at every renewal. Its first invoice covers only the days left until your next due date. Which add-ons each product line has, and their price ranges, are listed on our wiki under Configurable Add-Ons.
If you pay by PayPal automatic payment, adding or removing an add-on ends that automatic payment, and your renewals then come as invoices to pay.
If you need a different plan instead, read on.
How to switch
- Order the new service from our website.
- Contact support and let us know you would like to switch.
We handle the rest
- Your prepaid value carries over toward the new plan and converts into service time at the best long-term rate your value covers. If that comes to 30 days or more on the new plan, there is nothing to pay right now; if it comes to less than 30 days, the new service's first invoice is due before the move begins. Longer-term rates (yearly or multi-year) come with the matching commitment: a longer discounted rate applies once your prepaid value, or an optional top-up, covers that term. Your existing time is never lost — it simply becomes time on the new plan.
- We migrate your data from the old service to the new one.
- Your old service stays active during migration, so nothing is lost.
Important notes
- Usernames must match between the old and new service for data migration.
- Large accounts (50TB+) may need a week or more for migration.
- Switching plans moves you to the current price for that plan; previous (grandfathered) pricing does not carry over. Why is my rate different from your website pricing? explains why.
- Your Free Bonus Disk is tied to your account, not a single service. When you switch plans, your earned bonus is re-applied on the new plan at provisioning — it is guaranteed, based on your account tenure and history.
- For downgrades, your remaining value converts to more days on the cheaper plan.
To help choose your new plan, see our product pages for M1000, M10G, and Value1000 plans.
