Articles

 Are the dedicated servers managed?

No. Our dedicated and VPS plans are "professional services", you need to be able to self...

 Can I install and run my own software on a dedicated server?

Yes, with a dedicated server you have complete control over the server's resources and can...

 Can i move a service to another client?

Yes, absolutely!To move a service to another client, just open a ticket with billing. State you...

 Can provisioning be delayed until exact date?

You can request for this, by submitting a ticket after your order. However, we cannot promise...

 Does suspension of service affect other services?

No. It does not affect other accounts.

 How can I cancel my service?

Login to customer portal, view your service under services tab, and on same row with service...

 How can I upgrade/downgrade my service?

Process is as follows:1) Order the new service2) Request from support data migration from old to...

 How is a dedicated server different from a virtual private server (VPS)?

A dedicated server and a virtual private server (VPS) are both types of hosting that offer a...

 I submitted cancellation - why i'm receiving suspended notification?

Usually cancellations are done after the wanted time cancellation date, sometimes significantly...

 What happens when I receive suspended notice?

On seedboxes nothing else than the e-mail. on VPS the VPS package is suspended automatically....

 What is a dedicated server and how does it differ from a shared server?

A dedicated server is a type of hosting where a single physical server is leased to a single...

 What is administrative ticket?

If you have VPS or Dedicated and need your server managed, you can opt so via administrative...

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