Your rate is grandfathered. The price you signed up for is the price you keep, for the life of that service on that plan. Pulsed Media does not auto-lower existing customer rates when our website catalog drops, and does not auto-raise them as you stay longer.
If you signed up at €30/month in 2018 and the catalog now lists €15 for what looks like the same plan, you are paying €30. Three things are usually true at the same time: the catalog has dropped because component costs fall over time, you are not paying "more than you should" — you are paying the rate you agreed to for the service you've been using, and the hardware running your service has likely been refreshed multiple times under the same plan with no rate change.
Three legitimate paths to a different bill exist if your usage has changed. Switch to a different plan — the new plan runs at its current pricing, and remaining prepaid time on the old plan is credited at the rate you actually paid (see our plan change procedure). Switch billing cycle — monthly to annual or longer prepayment lowers the per-month cost on the same plan. Buy more — high-volume customers should review reseller discounts, which kick in at 10 services or €250/month and stack with annual-cycle discounts.
We do not match your existing rate to today's catalog price for the plan you already have. We have raised existing-customer rates exactly once in 16 years, during the September 2022 European energy crisis, applied to the next billing cycle with the cost drivers disclosed in full. We do not do silent telco-style rate creep.
The full policy with the math, industry comparison, and FAQ is on the wiki: https://wiki.pulsedmedia.com/index.php/Pulsed_Media_Pricing_Policy
