What is administrative ticket?

If you have VPS or Dedicated and need your server managed, you can opt so via administrative tickets, 4.5 euro per task.

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How can I upgrade/downgrade my service?

Process is as follows:1) Order the new service2) Request from support data migration from old to...

Can provisioning be delayed until exact date?

You can request for this, by submitting a ticket after your order. However, we cannot promise...

Does suspension of service affect other services?

No. It does not affect other accounts.

I submitted cancellation - why i'm receiving suspended notification?

Usually cancellations are done after the wanted time cancellation date, sometimes significantly...

How can I cancel my service?

Login to customer portal, view your service under services tab, and on same row with service...