I accidentally double paid invoice, what now?

The double payment is automatically added as credits. You can then use this credit to pay any invoice of your choosing at a time of your choosing. Credit needs to be manually applied.

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Are there reseller discounts, or reseller plans for seedboxes?

We don't currently have any reseller plans available, but we do give discounts for resellers...

How can i check what e-mails has been sent to me?

Just visit page: https://pulsedmedia.com/clients/clientarea.php?action=emailsThis will show all...

I cancelled my service, yet you charged me!

No, we did not charge you. You have an active paypal subscription still effective, which you may...

How do i get VAT exemption as EU company and give you the VAT ID?

Create an customer account at client portal, or make an order normally but do not pay it. After...

You charged me without authorization, refund immediately!#!#!!

Except, we cannot and do not charge anyone automatically. All transactions are authorized by you...

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