I want an refund, please.

See our refunds policy at http://wiki.pulsedmedia.com/index.php/Pulsed_Media_Refunds_Policy

If you match the criteria please open a billing ticket. If you do not meet the criteria, we can on some rare special cases give you a refund as credit you may use on a future invoice.

Refund requests always needs an ticket and double confirmation.

Related Resources

Learn more about this topic:

  • 11 Users Found This Useful
Was this answer helpful?

Related Articles

Why does the sum in Paypal differ from what I see in the invoice?

EUR is our main currency, and other supported currencies are mainly visual usability for our...

Do you charge for the time i'm waiting for delivery?

No, the service will run until the delivery date, and not just the due date. So if you ordered...

I want to renew upfront, how can I?

You may request from billing to increase your payment cycle length for next invoice.You can also...

I accidentally double paid invoice, what now?

The double payment is automatically added as credits. You can then use this credit to pay any...

How do I cancel my account?

To cancel your account, you can log in to your client area and navigate to the "Services" tab....