We are working hard to get services up again any way we can. We are waiting a response from many of dedi customers who's renew date is nearby of their wanted action etc. Some servers will altogether be replaced with new ones as that is the best way to do things right now. We are sorry for all the inconvenience, rest assured, we are working ... Read More »
Response has been gained, no flexibility can be done on the issue other than "pay later and continue for 2 months". In other words - no flexibility unless servers will be continued for at least 2 months. It seems like we have no option to renew under these terms for just 1 month, but will find that out. PDS/PDS13/DEDISEEDBOX/1GBPS/100TB:If you ... Read More »
Signs of flexibility, but not the kind we need, they decided that no payment now, but 2 months month later, ie to force all servers to be kept for 2 months, did we need them or not. We explained to them that this is not going to work due to how our business operates, simply because we have no idea if our customers will renew for that long, no idea ... Read More »
Upstream provider is so far unwilling to work with us - in the meantime we have begun migration process to move out of those servers. They have never been known off their flexibility, and it gets worse by the month. This time flexibility is insanely bad - customer care infact got angry that we were asking him to do his job and try to get some kind ... Read More »
