Update on downtime

Signs of flexibility, but not the kind we need, they decided that no payment now, but 2 months month later, ie to force all servers to be kept for 2 months, did we need them or not. We explained to them that this is not going to work due to how our business operates, simply because we have no idea if our customers will renew for that long, no idea ... Read More »

22nd Aug 2013
Downtime continue

Upstream provider is so far unwilling to work with us - in the meantime we have begun migration process to move out of those servers. They have never been known off their flexibility, and it gets worse by the month. This time flexibility is insanely bad - customer care infact got angry that we were asking him to do his job and try to get some kind ... Read More »

22nd Aug 2013
Downtime on a big number of servers

There is currently downtime on a big number of servers due to changed terms by the upstream provider without any kind of warning - we are currently trying to get a resolution to this situation, but it seems it is kind of hard to find a decent resolution within an hour or two. Pretty much, the upstream provider customer care is not interested in ... Read More »

22nd Aug 2013
Espoo router

We need to update Espoo router soon, it seems there is an software issue causing single connetions for some machines are not running fast enough. Basicly, testing from the router we achieve 10x speed compared to some of the client nodes. Some client nodes achieve good speeds, which is is very wierd. We will do an software update and see if this ... Read More »

20th Aug 2013