Bit Pay has decreased our limits so low that we are practically suspended. We started to look into increasing these because we've had several times issues with daily limits, and we do not know how close we are to our annual limit.We asked about the verification documents to increase our limits, which they make extremely hard to produce btw, and ... Read More »
We have just done a major update on our billing portal.
If you see any issues or faults, please contact support and we'll look into it.
We have updated SSD series backups to do an backup run every 6 hours or 4 times a day.
This will make sure that when the inevitable disk failure happens the data is as fresh as possible.
We are currently looking at possibility of incremental backups, but storage wise that might turn out to be too costly.
In terms of support services we had a record breaking month!
Measured since 2013/01 we had both the best response average time and closure time average so far!
Excellent! :)
