Billing portal updated

We have just done a major update on our billing portal.

If you see any issues or faults, please contact support and we'll look into it.

14th Jún 2016
SSD Series backups update: More frequent

We have updated SSD series backups to do an backup run every 6 hours or 4 times a day.

This will make sure that when the inevitable disk failure happens the data is as fresh as possible.

We are currently looking at possibility of incremental backups, but storage wise that might turn out to be too costly.

14th Jún 2016
Support records being broken!

In terms of support services we had a record breaking month!

Measured since 2013/01 we had both the best response average time and closure time average so far!

Excellent! :)

2nd Jún 2016
Network migration COMPLETE, new servers

We have completed the transition out of Cogent to a new mix of Level3, TeliaSonera and RETN, with our own IPs etc.

Speeds have greatly increased as a result, we are seeing some servers now doing more than double what they used to.

1st Jún 2016