I submitted cancellation - why i'm receiving suspended notification?

Usually cancellations are done after the wanted time cancellation date, sometimes significantly later. This does not result in new charges, but it provides you extra time to change your mind.

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What happens when I receive suspended notice?

On seedboxes nothing else than the e-mail. on VPS the VPS package is suspended automatically....

Are the dedicated servers managed?

No. Our dedicated and VPS plans are "professional services", you need to be able to self...

Does suspension of service affect other services?

No. It does not affect other accounts.

Can i move a service to another client?

Yes, absolutely!To move a service to another client, just open a ticket with billing. State you...

How can I upgrade/downgrade my service?

Process is as follows:1) Order the new service2) Request from support data migration from old to...