What happens when I receive suspended notice?

On seedboxes nothing else than the e-mail. on VPS the VPS package is suspended automatically. With dedicated servers nothing more than a notice as well.

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How can I cancel my service?

Login to customer portal, view your service under services tab, and on same row with service...

I submitted cancellation - why i'm receiving suspended notification?

Usually cancellations are done after the wanted time cancellation date, sometimes significantly...

What is a dedicated server and how does it differ from a shared server?

A dedicated server is a type of hosting where a single physical server is leased to a single...

Are the dedicated servers managed?

No. Our dedicated and VPS plans are unmanaged and you will have to maintain and operate them...

How is a dedicated server different from a virtual private server (VPS)?

A dedicated server and a virtual private server (VPS) are both types of hosting that offer a...

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