What happens when I receive suspended notice?

On seedboxes nothing else than the e-mail. on VPS the VPS package is suspended automatically. With dedicated servers nothing more than a notice as well.

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Can i move a service to another client?

Yes, absolutely!To move a service to another client, just open a ticket with billing. State you...

How can I cancel my service?

Login to customer portal, view your service under services tab, and on same row with service...

What is a dedicated server and how does it differ from a shared server?

A dedicated server is a type of hosting where a single physical server is leased to a single...

I submitted cancellation - why i'm receiving suspended notification?

Usually cancellations are done after the wanted time cancellation date, sometimes significantly...

Are the dedicated servers managed?

No. Our dedicated and VPS plans are unmanaged and you will have to maintain and operate them...

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