What happens when I receive suspended notice?

On seedboxes nothing else than the e-mail. on VPS the VPS package is suspended automatically. With dedicated servers nothing more than a notice as well.

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I submitted cancellation - why i'm receiving suspended notification?

Usually cancellations are done after the wanted time cancellation date, sometimes significantly...

Can provisioning be delayed until exact date?

You can request for this, by submitting a ticket after your order. However, we cannot promise...

How can I cancel my service?

Login to customer portal, view your service under services tab, and on same row with service...

Can I install and run my own software on a dedicated server?

Yes, with a dedicated server you have complete control over the server's resources and can...

Are the dedicated servers managed?

No. Our dedicated and VPS plans are unmanaged and you will have to maintain and operate them...

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