How do I find my Service ID?

Every service in your account has a numeric Service ID. It is not printed as a label anywhere in the client area; instead it lives in the URL once you open a service.

Log in and open Services → My Services, then click the service you want. Look at the address bar: the URL follows this pattern:

https://pulsedmedia.com/clients/clientarea.php?action=productdetails&id=XXXXX

The number after id= is your Service ID.

You'll need this ID when contacting support about a specific service, for example when accepting an account transfer or when you have more than one active product and want to point us at the right one.

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