Almost all nodes has been restored by now. Only a handfull of trickier ones are remaining, where we are trying to restore data to the very last effort. Some nodes still have some issues due to bug in one of the restoration scripts, but these will be attended to quite soon. For most nodes the restoration went far smoother than expected to. After ... Read More »
Bug in user directory recreation script caused that web interface would not always work.
Thus if you are getting 403 forbidden error, please contact support so we can fix it.
The servers with data loss has proven to be far more work than expected prior, especially as this was the case for most 2011 servers. 2011 1Gbps servers are also located in DCs with worse support automation, which is giving it's own set of trouble in restoration along with the fact that almost all of 2011 servers rm -rf / was executed. However, ... Read More »
Final stretch is being approached. Currently mainly waiting for providers to see their support options to do in batches easier. Only remaining nodes are those where data loss occured. Most of those cases customer data is completely intact and it's only OS files which are missing. On other nodes we are waiting for IPMI fixes and such. If we have ... Read More »