DNS cluster updates lagging

Our DNS cluster is for unknown reason lagging behind, this has been escalated to the admins who handle the DNS cluster to find out why zone transfers are not going through anymore.

We hope this will be resolved within the next 24hrs. In the meantime, new accounts/zones will get the occasional DNS error.

29th Nov 2011
Full recovery

Full recovery has been achieved in practice now. Only 2 servers remain to be restored, and both are more or less half way there. These both servers were problem cases. Helpdesk backlog has been mostly dealt with as well. The past week resulted in more tickets & replies than a average month does. That was A LOT of tickets to handle. Despite ... Read More »

28th Nov 2011
rTorrent glitch "Bad link to rTorrent" in ruTorrent

During the past few days we have uncovered a new glitch in rTorrent, causing ruTorrent unable to connect to rTorrent SCGI despite rTorrent running. So please click the "restart rTorrent" button before submitting ticket and wait a few minutes to see if it comes back online. "restart rTorrent" button actually kills the rTorrent process, allowing ... Read More »

26th Nov 2011
Restoration unexpected negative effects and status

Unexpected negative effects During restoration many of the systems get updated for newer kernel, or basicly whole OS gets updated to newer than what we have tested. This causes that quota is even more prone to breaking down on some of the restored nodes, breaking down everytime there is a new user added or removed, causing need for constant ... Read More »

24th Nov 2011