Delivery delayments None of the DCs we use were able to supply us hardware for the weekend. From one of the DCs we've been waiting for new hardware for 2 weeks now! This means that 2009+ and 2011 deliveries will be minimal to none during the weekend. 100% Catchup expected for wednesday. 2009+ X2 and VPS deliveries are normal during the ... Read More »
VPS Deliveries delayed until end of week
We are waiting for some provisioning from the DC for new deliveries of VPS services, due to volume of orders. Should be back to <12hrs regular setup for VPS by end of week.
Submit a ticket early! Recently there has been several cases of complaints for non-working service for even up to a month! In all of these cases no ticket was submitted! If there's no ticket we cannot fix it for you, nor can we confirm an error existing. Submitting a ticket for any error is crucially important, as without an ticket it's a ... Read More »
Contact information
This is just a simple reminder that the contact information you give us has to be real and identifiable. By Finnish laws we are required to have real contact information, and able to identify customers with certainty.
So, please make certain that they are correct on the file.
Thanks.
