2009+ fully operational again

All 2009+ series services has been handled in regards of the upstream provider issue, some got replacements, very few prorata credit refunds (X2) to choose a replacement service. Almost in every single case of migration user was migrated to a newer, better server. We are working now on bringing remainder of dedis and 2012 online. NOTE: This does ... Leer Más »

22º Ago 2013
Continuing to get services back online

We are working hard to get services up again any way we can. We are waiting a response from many of dedi customers who's renew date is nearby of their wanted action etc. Some servers will altogether be replaced with new ones as that is the best way to do things right now. We are sorry for all the inconvenience, rest assured, we are working ... Leer Más »

22º Ago 2013
No flexibility on the issue, PDS extra renewals, migrations

Response has been gained, no flexibility can be done on the issue other than "pay later and continue for 2 months". In other words - no flexibility unless servers will be continued for at least 2 months. It seems like we have no option to renew under these terms for just 1 month, but will find that out. PDS/PDS13/DEDISEEDBOX/1GBPS/100TB:If you ... Leer Más »

22º Ago 2013
Update on downtime

Signs of flexibility, but not the kind we need, they decided that no payment now, but 2 months month later, ie to force all servers to be kept for 2 months, did we need them or not. We explained to them that this is not going to work due to how our business operates, simply because we have no idea if our customers will renew for that long, no idea ... Leer Más »

22º Ago 2013