VPS Deliveries delayed until end of week
We are waiting for some provisioning from the DC for new deliveries of VPS services, due to volume of orders. Should be back to <12hrs regular setup for VPS by end of week.
Submit a ticket early! Recently there has been several cases of complaints for non-working service for even up to a month! In all of these cases no ticket was submitted! If there's no ticket we cannot fix it for you, nor can we confirm an error existing. Submitting a ticket for any error is crucially important, as without an ticket it's a ... 閱讀全文 »
Contact information
This is just a simple reminder that the contact information you give us has to be real and identifiable. By Finnish laws we are required to have real contact information, and able to identify customers with certainty.
So, please make certain that they are correct on the file.
Thanks.
Data transfers between servers Due to the process being administratively quite an burden to move data between servers, and need to have active accounts on both servers during the period etc. we have decided to change our standard procedure. From now on, data transfer is NOT automatically done between different servers on upgrade/downgrade or ... 閱讀全文 »
