Update, 15 November: good news. The network is running cleanly again, and every seedbox and storage box server hit by the fault is back online.
At 02:40 UTC on 15 November, a module in one of our core routers stopped responding, and the switches connected through it went offline with it. Separately, one access switch had stopped responding at 22:25 UTC on 14 November.
Our technician reseated the router module by hand at about 09:05 UTC, and the servers behind it answered again from about 09:10. The access switch came back after a power cycle, and its servers answered again by about 09:25. One last server needed a restart and was back at 09:50 UTC.
A network cut does not touch the files on your disks. There is nothing you need to do. If something you run on your seedbox or storage box has not come back by itself, open a ticket so it can be checked.
Best Regards,
Väinämöinen
Pulsed Media Support
(Smith reseated the module; sage counted them home)
Sunday, November 15, 2026
