Seen recently a "RAM LIMIT EXCEEDED" or "RAM WARNING" message? your services are completely fine. This is a display bug, not an actual problem.Github issue completed, pending review: RAM gauge shows page cache as used memory — false warnings · Issue #331 · MagnaCapax/PMSS What's really happening: The RAM gauge on the welcome page ... Read More »
We discovered that a significant portion of our outgoing emails; invoices, ticket replies etc. Were silently being dropped for an extended period. Our internal email kept working fine, which masked the problem from our side. This has been fixed. All outgoing e-mail is delivering normally again. We know some of you have missed important ... Read More »
Internal testing found couple of structural issues which needs some heavy duty engineering before autonomous system can be re-enabled. It is multi-fold challenge, and a recurrent one with the backend system we have been using. To maintain the quality at the highest of standards we have to put it on semi-autonomous mode for a while, for human in ... Read More »
Support response median 57minutes, down from 1h 33minutes a day ago. We just wrote yesterday about the Memory System, and the memory system is already better than yesterday. New deterministic, and cheap fuzzy search layer AND vastly improved performance on the first cheap layer. Shows up long term. Everyday, new challenge arises. Today it was ... Read More »
