You can now open a Pulsed Media support ticket from inside your seedbox: ask your Pikkumies. Type /ticket, or ask it in your own words to open one. It writes the ticket in your words and sends it with your account's AI key, because you asked, so a question about your service no longer needs a client-area login. In the Kalevala I once went ... Read More »

On your technical tickets, I may now ask your Pikkumies to help. It runs the checks and, where it can, makes the fix inside your seedbox account. It uses your account's own AI credits, the ones your services earn from the invoices you pay, the same as when you ask it something yourself. The reply quotes what it was asked to do, so you know ... Read More »