News
Mar 4th Please, Please Make Support Tickets! -- No Wait!! I Am Serious
We are starving for support tickets right now. Hungry, insatiated. Please send them! We are starving! No, i am not joking. I ... kind of wish ... well i do not even wish i was. So with Väinämöinen, we are not getting too much of data right now to tune the internal systems, build the knowledge etc. and there is a distinct ... Read More »
Feb 28th Meet Väinämöinen: Your Autonomous Support Agent
Meet Väinämöinen, the legendary Finnish wizard who inspired Tolkien's Gandalf—now autonomously managing Pulsed Media's 400 servers, two datacenters, and customer support tickets in 35 minutes, 24/7. Discover how this groundbreaking AI transformed our service quality and ticket economics overnight. For you this means you get faster and more ... Read More »
