What torrent software will my shared seedbox have?

All servers are setup with ruTorrent + rTorrent, embedded into our master GUI. Other clients are not available. You will need dedicated or VPS if you want to use something else than rTorrent/ruTorrent or to change the torrent client settings.

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I need torrent client upload slots increased/other changes!!

This is expressly forbidden! In very rare cases, such as adding watch directories we can do this...

Is the upload rate capped?

No, it is not capped or shaped by us, unless otherwise mentioned in the service (ie. 2009+...

Do you allow public trackers?

Yes, we do.

ruTorrent not adding "added" time or "finished" time. RSS Feeds not updating

This seems to be a bug with ruTorrent.The workaround is to goto settings and set your date format...

Red arrow and Storage chunk error

You may see in ruTorrent a red arrow appear, and you may see an error such as: Tracker Status:...