Automatic usage of credit against open invoices will be re-enabled tentatively 11th of March, 2022. 1 month + 1 day from now.

During this 1month we are listening for feedback from all users to either direction.
This would help a great deal of users, but for volume & reseller users it might cause some fuss with the need to submit cancel requests early on. Which is the original reason why it was disabled, many resellers were having issues with forgetting to cancel services they did not intend to keep.

However since we are primarily business to customer (ie. end user), our thought has been that we should primarily focus on user experience for individual users in these kind of matters.

If you have any opinions or feedback of this, please open a ticket and have your voice heard.

Thursday, February 10, 2022

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