Məlumatlar

 Are the dedicated servers managed?

No. Our dedicated and VPS plans are "professional services", you need to be able to self...

 Can i move a service to another client?

Yes, absolutely!To move a service to another client, just open a ticket with billing. State you...

 Can provisioning be delayed until exact date?

You can request for this, by submitting a ticket after your order. However, we cannot promise...

 Does suspension of service affect other services?

No. It does not affect other accounts.

 How can I cancel my service?

Login to customer portal, view your service under services tab, and on same row with service...

 How can I upgrade/downgrade my service?

Process is as follows:1) Order the new service2) Request from support data migration from old to...

 I submitted cancellation - why i'm receiving suspended notification?

Usually cancellations are done after the wanted time cancellation date, sometimes significantly...

 What happens when I receive suspended notice?

On seedboxes nothing else than the e-mail. on VPS the VPS package is suspended automatically....

 What is administrative ticket?

If you have VPS or Dedicated and need your server managed, you can opt so via administrative...