Articles
No. Our dedicated and VPS plans are "professional services", you need to be able to self...
Can i move a service to another client?Yes, absolutely!To move a service to another client, just open a ticket with billing. State you...
Can provisioning be delayed until exact date?You can request for this, by submitting a ticket after your order. However, we cannot promise...
Does suspension of service affect other services?No. It does not affect other accounts.
How can I cancel my service?Login to customer portal, view your service under services tab, and on same row with service...
How can I upgrade/downgrade my service?Process is as follows:1) Order the new service2) Request from support data migration from old to...
I submitted cancellation - why i'm receiving suspended notification?Usually cancellations are done after the wanted time cancellation date, sometimes significantly...
What happens when I receive suspended notice?On seedboxes nothing else than the e-mail. on VPS the VPS package is suspended automatically....
What is administrative ticket?If you have VPS or Dedicated and need your server managed, you can opt so via administrative...
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