Why is there some torrents already on my new seedbox?

We add a torrent or two such as CentOS, Debian or Ubuntu to all new accounts to verify everything is working correctly. This is part of the testing procedure, and shows to the user as well that the service is working correctly.

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How does the traffic limit work?

Traffic limit is a set amount of data (usually in GiB) you can transmit over the past 30 days...

Red arrow and Storage chunk error

You may see in ruTorrent a red arrow appear, and you may see an error such as: Tracker Status:...

Do you allow public trackers?

Yes, we do.

What torrent software will my shared seedbox have?

All servers are setup with ruTorrent + rTorrent, embedded into our master GUI. Other clients are...

Torrents don't run! They remain paused / don't download!

You are over quota. Check welcome / info tabs. Via shell you can do du -hsc in your home...