Why is there some torrents already on my new seedbox?

We add a torrent or two such as CentOS, Debian or Ubuntu to all new accounts to verify everything is working correctly. This is part of the testing procedure, and shows to the user as well that the service is working correctly.

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I need torrent client upload slots increased/other changes!!

This is expressly forbidden! In very rare cases, such as adding watch directories we can do this...

What torrent software will my shared seedbox have?

All servers are setup with ruTorrent + rTorrent, embedded into our master GUI. Other clients are...

ruTorrent not adding "added" time or "finished" time. RSS Feeds not updating

This seems to be a bug with ruTorrent or rTorrent.The workaround is to restart rTorrent, and...

Is the upload rate capped?

No, it is not capped or shaped by us, unless otherwise mentioned in the service (ie. 2009+...

How do i add a magnet link torrent?

You add a magnet link torrent like any torrent from URL.On add torrent view, just copy &...