I would like to use transmission, is this possible?

No, we do not currently allow transmission daemon with our seedboxes. Only rTorrent/ruTorrent is made available.

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ruTorrent not adding "added" time or "finished" time. RSS Feeds not updating

This seems to be a bug with ruTorrent.The workaround is to goto settings and set your date format...

How do I kill crashed rTorrent?

Login via HTTP to your seedbox, on the welcome page there is "Restart rTorrent" button on the...

Do you allow public trackers?

Yes, we do.

Why is there some torrents already on my new seedbox?

We add a torrent or two such as CentOS, Debian or Ubuntu to all new accounts to verify everything...

rTorrent seems to be down / ruTorrent is giving an error to that direction

That means the rTorrent instance has crashed, or server has been rebooted. If rTorrent does not...