Can provisioning be delayed until exact date?

You can request for this, by submitting a ticket after your order. However, we cannot promise anything. We will however try to match your request as closely as possible.

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What is administrative ticket?

If you have VPS or Dedicated and need your server managed, you can opt so via administrative...

What happens when I receive suspended notice?

On seedboxes nothing else than the e-mail. on VPS the VPS package is suspended automatically....

I submitted cancellation - why i'm receiving suspended notification?

Usually cancellations are done after the wanted time cancellation date, sometimes significantly...

How can I cancel my service?

Login to customer portal, view your service under services tab, and on same row with service...

Does suspension of service affect other services?

No. It does not affect other accounts.

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