How does the traffic limit work?

Traffic limit is a set amount of data (usually in GiB) you can transmit over the past 30 days (month).
If this limit is met, your Torrent speed is limited to 10Mbps for the duration of time you are within the limit again.
FTP & SFTP access is unaffected and will remain at full speed.

Only upload is counted towards this, and includes all access methods & torrents seeding, every program running under your user account on the server.

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How do i add a magnet link torrent?

You add a magnet link torrent like any torrent from URL.On add torrent view, just copy &...

How do I kill crashed rTorrent?

Login via HTTP to your seedbox, on the welcome page there is "Restart rTorrent" button on the...

I have bad FTP speeds. Is there anything that can be done?

Certainly! Use multiple simultaneous transfers (multithreading/multipart). You can setup this...

Do you allow public trackers?

Yes, we do.

rTorrent seems to be down / ruTorrent is giving an error to that direction

That means the rTorrent instance has crashed, or server has been rebooted. If rTorrent does not...