I submitted cancellation - why i'm receiving suspended notification?

Usually cancellations are done after the wanted time cancellation date, sometimes significantly later. This does not result in new charges, but it provides you extra time to change your mind.

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Can i move a service to another client?

Yes, absolutely!To move a service to another client, just open a ticket with billing. State you...

What happens when I receive suspended notice?

On seedboxes nothing else than the e-mail. on VPS the VPS package is suspended automatically....

Can provisioning be delayed until exact date?

You can request for this, by submitting a ticket after your order. However, we cannot promise...

Are the dedicated servers managed?

No. Our dedicated and VPS plans are "professional services", you need to be able to self...

How can I cancel my service?

Login to customer portal, view your service under services tab, and on same row with service...