I submitted cancellation - why i'm receiving suspended notification?

Usually cancellations are done after the wanted time cancellation date, sometimes significantly later. This does not result in new charges, but it provides you extra time to change your mind.

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What is administrative ticket?

If you have VPS or Dedicated and need your server managed, you can opt so via administrative...

Are the dedicated servers managed?

No. Our dedicated and VPS plans are "professional services", you need to be able to self...

Can i move a service to another client?

Yes, absolutely!To move a service to another client, just open a ticket with billing. State you...

How can I cancel my service?

Login to customer portal, view your service under services tab, and on same row with service...

How can I upgrade/downgrade my service?

Process is as follows:1) Order the new service2) Request from support data migration from old to...