Is the upload rate capped?

No, it is not capped or shaped by us, unless otherwise mentioned in the service (ie. 2009+ Starter has limited speed). In some services we offer service provider might be limiting the upstream, see the service details. In most cases no limits at all.

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Red arrow and Storage chunk error

You may see in ruTorrent a red arrow appear, and you may see an error such as: Tracker Status:...

Stuck/paused torrents

type screen -r rtorrent   to restore rtorrentuse arrow keys to move to an affected torrentpush...

Tracker I use has IP based authentication, how can I authenticate seedbox IP with them?

You will need to login to shell via SSH, under windows using program called Putty. There you can...

Setting up SSH Key based authentication for passwordless logins

It is fairly easy to setup an SSH key for passwordless logins. We recommend following this howto:...

I would like to use transmission, is this possible?

No, we do not currently allow transmission daemon with our seedboxes. Only rTorrent/ruTorrent is...