Is the upload rate capped?

No, it is not capped or shaped by us, unless otherwise mentioned in the service (ie. 2009+ Starter has limited speed). In some services we offer service provider might be limiting the upstream, see the service details. In most cases no limits at all.

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I need torrent client upload slots increased/other changes!!

This is expressly forbidden! In very rare cases, such as adding watch directories we can do this...

Red arrow and Storage chunk error

You may see in ruTorrent a red arrow appear, and you may see an error such as: Tracker Status:...

How does the traffic limit work?

Traffic limit is a set amount of data (usually in GiB) you can transmit over the past 30 days...

I need hosts file edited/"ip activated", can you do this?

Definitely not! Short answer: Affects all users, borked 3rd party DNS is not our issue. Longer...

Seems my rTorrent crashes quite frequently!

rTorrent is a little bit unstable software unfortunately. We have taken many steps to make sure...