Is the upload rate capped?

No, it is not capped or shaped by us, unless otherwise mentioned in the service (ie. 2009+ Starter has limited speed). In some services we offer service provider might be limiting the upstream, see the service details. In most cases no limits at all.

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Torrents don't run! They remain paused / don't download!

You are over quota. Check welcome / info tabs. Via shell you can do du -hsc in your home...

rTorrent won't start again. What can i do?

Most likely rTorrent lock hasn't cleared, or in some cases DHT cache. This is easily done in...

Can i customize lighttpd config?

Yes.Custom config should be added to .lighttpd/custom file. This file is preserved on server...

Red arrow and Storage chunk error

You may see in ruTorrent a red arrow appear, and you may see an error such as: Tracker Status:...

I would like to use transmission, is this possible?

No, we do not currently allow transmission daemon with our seedboxes. Only rTorrent/ruTorrent is...