Is the upload rate capped?

No, it is not capped or shaped by us, unless otherwise mentioned in the service (ie. 2009+ Starter has limited speed). In some services we offer service provider might be limiting the upstream, see the service details. In most cases no limits at all.

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I have bad FTP speeds. Is there anything that can be done?

Certainly! Use multiple simultaneous transfers (multithreading/multipart). You can setup this...

rTorrent won't start again. What can i do?

Most likely rTorrent lock hasn't cleared, or in some cases DHT cache. This is easily done in...

I would like to use transmission, is this possible?

No, we do not currently allow transmission daemon with our seedboxes. Only rTorrent/ruTorrent is...

Red arrow and Storage chunk error

You may see in ruTorrent a red arrow appear, and you may see an error such as: Tracker Status:...

How do i add a magnet link torrent?

You add a magnet link torrent like any torrent from URL.On add torrent view, just copy &...