Is the upload rate capped?

No, it is not capped or shaped by us, unless otherwise mentioned in the service (ie. 2009+ Starter has limited speed). In some services we offer service provider might be limiting the upstream, see the service details. In most cases no limits at all.

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rTorrent won't start again. What can i do?

Most likely rTorrent lock hasn't cleared, or in some cases DHT cache. This is easily done in...

Red arrow and Storage chunk error

You may see in ruTorrent a red arrow appear, and you may see an error such as: Tracker Status:...

Setting up SSH Key based authentication for passwordless logins

It is fairly easy to setup an SSH key for passwordless logins. We recommend following this howto:...

Stuck/paused torrents

type screen -r rtorrent   to restore rtorrentuse arrow keys to move to an affected torrentpush...

I need hosts file edited/"ip activated", can you do this?

Definitely not! Short answer: Affects all users, borked 3rd party DNS is not our issue. Longer...