Is the upload rate capped?

No, it is not capped or shaped by us, unless otherwise mentioned in the service (ie. 2009+ Starter has limited speed). In some services we offer service provider might be limiting the upstream, see the service details. In most cases no limits at all.

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Why is there some torrents already on my new seedbox?

We add a torrent or two such as CentOS, Debian or Ubuntu to all new accounts to verify everything...

Tracker I use has IP based authentication, how can I authenticate seedbox IP with them?

You will need to login to shell via SSH, under windows using program called Putty. There you can...

rTorrent seems to be down / ruTorrent is giving an error to that direction

That means the rTorrent instance has crashed, or server has been rebooted. If rTorrent does not...

Red arrow and Storage chunk error

You may see in ruTorrent a red arrow appear, and you may see an error such as: Tracker Status:...

How do I kill crashed rTorrent?

Login via HTTP to your seedbox, on the welcome page there is "Restart rTorrent" button on the...