Is the upload rate capped?

No, it is not capped or shaped by us, unless otherwise mentioned in the service (ie. 2009+ Starter has limited speed). In some services we offer service provider might be limiting the upstream, see the service details. In most cases no limits at all.

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Stuck/paused torrents

type screen -r rtorrent   to restore rtorrentuse arrow keys to move to an affected torrentpush...

I need hosts file edited/"ip activated", can you do this?

Definitely not! Short answer: Affects all users, borked 3rd party DNS is not our issue. Longer...

How do i add a magnet link torrent?

You add a magnet link torrent like any torrent from URL.On add torrent view, just copy &...

What torrent software will my shared seedbox have?

All servers are setup with ruTorrent + rTorrent, embedded into our master GUI. Other clients are...

Can I share my SB with my friend(s)?

No. Practically that uses almost as much resources as there is users, due to increased addition...