Is the upload rate capped?

No, it is not capped or shaped by us, unless otherwise mentioned in the service (ie. 2009+ Starter has limited speed). In some services we offer service provider might be limiting the upstream, see the service details. In most cases no limits at all.

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What torrent software will my shared seedbox have?

All servers are setup with ruTorrent + rTorrent, embedded into our master GUI. Other clients are...

I need torrent client upload slots increased/other changes!!

This is expressly forbidden! In very rare cases, such as adding watch directories we can do this...

How do i add a magnet link torrent?

You add a magnet link torrent like any torrent from URL.On add torrent view, just copy &...

Do you allow public trackers?

Yes, we do.

Tracker I use has IP based authentication, how can I authenticate seedbox IP with them?

You will need to login to shell via SSH, under windows using program called Putty. There you can...