What happens when I receive suspended notice?

On seedboxes nothing else than the e-mail. on VPS the VPS package is suspended automatically. With dedicated servers nothing more than a notice as well.

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Can i move a service to another client?

Yes, absolutely!To move a service to another client, just open a ticket with billing. State you...

How can I upgrade/downgrade my service?

Process is as follows:1) Order the new service2) Request from support data migration from old to...

Can provisioning be delayed until exact date?

You can request for this, by submitting a ticket after your order. However, we cannot promise...

How can I cancel my service?

Login to customer portal, view your service under services tab, and on same row with service...

What is administrative ticket?

If you have VPS or Dedicated and need your server managed, you can opt so via administrative...