What happens when I receive suspended notice?

On seedboxes nothing else than the e-mail. on VPS the VPS package is suspended automatically. With dedicated servers nothing more than a notice as well.

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Does suspension of service affect other services?

No. It does not affect other accounts.

Can provisioning be delayed until exact date?

You can request for this, by submitting a ticket after your order. However, we cannot promise...

How can I upgrade/downgrade my service?

Process is as follows:1) Order the new service2) Request from support data migration from old to...

How can I cancel my service?

Login to customer portal, view your service under services tab, and on same row with service...

I submitted cancellation - why i'm receiving suspended notification?

Usually cancellations are done after the wanted time cancellation date, sometimes significantly...

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