What happens when I receive suspended notice?

On seedboxes nothing else than the e-mail. on VPS the VPS package is suspended automatically. With dedicated servers nothing more than a notice as well.

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How can I upgrade/downgrade my service?

Process is as follows:1) Order the new service2) Request from support data migration from old to...

I submitted cancellation - why i'm receiving suspended notification?

Usually cancellations are done after the wanted time cancellation date, sometimes significantly...

How can I cancel my service?

Login to customer portal, view your service under services tab, and on same row with service...

Does suspension of service affect other services?

No. It does not affect other accounts.

Are the dedicated servers managed?

No. Our dedicated and VPS plans are "professional services", you need to be able to self...

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