What happens when I receive suspended notice?

On seedboxes nothing else than the e-mail. on VPS the VPS package is suspended automatically. With dedicated servers nothing more than a notice as well.

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How can I cancel my service?

Login to customer portal, view your service under services tab, and on same row with service...

Does suspension of service affect other services?

No. It does not affect other accounts.

Can i move a service to another client?

Yes, absolutely!To move a service to another client, just open a ticket with billing. State you...

Can provisioning be delayed until exact date?

You can request for this, by submitting a ticket after your order. However, we cannot promise...

What is administrative ticket?

If you have VPS or Dedicated and need your server managed, you can opt so via administrative...