I need torrent client upload slots increased/other changes!!

This is expressly forbidden! In very rare cases, such as adding watch directories we can do this under a administrative ticket (however, you may loose those settings if we have to make updates to your account via automaiton).

Peer counts, upload slots etc. are optimized to provide the best overall performance for all users on the server, not just you. Using tricks to make changes to these settings will result in service termination and is considered abuse of service.

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Is the upload rate capped?

No, it is not capped or shaped by us, unless otherwise mentioned in the service (ie. 2009+...

I have bad FTP speeds. Is there anything that can be done?

Certainly! Use multiple simultaneous transfers (multithreading/multipart). You can setup this...

How does the traffic limit work?

Traffic limit is a set amount of data (usually in GiB) you can transmit over the past 30 days...

Seems my rTorrent crashes quite frequently!

rTorrent is a little bit unstable software unfortunately. We have taken many steps to make sure...

Do you allow public trackers?

Yes, we do.