Can I share my SB with my friend(s)?

No. Practically that uses almost as much resources as there is users, due to increased addition of new torrents, deleting/transferring/copying/archiving data etc. You need dedicated server, or multiple services if you want to share.

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What torrent software will my shared seedbox have?

All servers are setup with ruTorrent + rTorrent, embedded into our master GUI. Other clients are...

I need torrent client upload slots increased/other changes!!

This is expressly forbidden! In very rare cases, such as adding watch directories we can do this...

Torrents don't run! They remain paused / don't download!

You are over quota. Check welcome / info tabs. Via shell you can do du -hsc in your home...

How do I kill crashed rTorrent?

Login via HTTP to your seedbox, on the welcome page there is "Restart rTorrent" button on the...

Is the upload rate capped?

No, it is not capped or shaped by us, unless otherwise mentioned in the service (ie. 2009+...