What is administrative ticket?

If you have VPS or Dedicated and need your server managed, you can opt so via administrative tickets, 4.5 euro per task.

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Are the dedicated servers managed?

No. Our dedicated and VPS plans are "professional services", you need to be able to self...

How can I upgrade/downgrade my service?

Process is as follows:1) Order the new service2) Request from support data migration from old to...

Can i move a service to another client?

Yes, absolutely!To move a service to another client, just open a ticket with billing. State you...

Can provisioning be delayed until exact date?

You can request for this, by submitting a ticket after your order. However, we cannot promise...

I submitted cancellation - why i'm receiving suspended notification?

Usually cancellations are done after the wanted time cancellation date, sometimes significantly...