What is administrative ticket?

If you have VPS or Dedicated and need your server managed, you can opt so via administrative tickets, 4.5 euro per task.

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How can I upgrade/downgrade my service?

Process is as follows:1) Order the new service2) Request from support data migration from old to...

Does suspension of service affect other services?

No. It does not affect other accounts.

I submitted cancellation - why i'm receiving suspended notification?

Usually cancellations are done after the wanted time cancellation date, sometimes significantly...

Can provisioning be delayed until exact date?

You can request for this, by submitting a ticket after your order. However, we cannot promise...

Can i move a service to another client?

Yes, absolutely!To move a service to another client, just open a ticket with billing. State you...