Do you allow public trackers?

Yes, we do.

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Torrents don't run! They remain paused / don't download!

You are over quota. Check welcome / info tabs. Via shell you can do du -hsc in your home...

I need hosts file edited/"ip activated", can you do this?

Definitely not! Short answer: Affects all users, borked 3rd party DNS is not our issue. Longer...

rTorrent seems to be down / ruTorrent is giving an error to that direction

That means the rTorrent instance has crashed, or server has been rebooted. If rTorrent does not...

Why is there some torrents already on my new seedbox?

We add a torrent or two such as CentOS, Debian or Ubuntu to all new accounts to verify everything...

How do I kill crashed rTorrent?

Login via HTTP to your seedbox, on the welcome page there is "Restart rTorrent" button on the...